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YMCA Frequently Asked Questions

Welcome to your one-stop shop for information about doctors and medical services at the Hendricks Regional Health YMCA in Avon. Click on any of the questions below to see the full answer.

Who can I talk to about medical services available in the YMCA?

Call (317) 273-9622 for general information about YMCA medical services and our doctors. Top »

What childcare options are available?

Childcare is available for YMCA members, as well as for patients using medical services in the building who are not members. There are two options, depending on the age of your child. Child Watch is available for younger children (through kindergarten). Kids Zone is available for older children (kindergarten and up). Services are free for YMCA members. Hendricks Regional Health patients who are not members can use the service at a cost of $3 per hour per child. Payment should be made at the membership desk. Cash, check and credit card are accepted. YMCA members only: drop-off babysitting is available during Child Watch hours at $5/hour per child, allowing you to leave the facility for up to 3 hours a day. You must purchase a punch card from the Member Services Desk to use this service.

Child Watch

Mon-Fri | 8:30am-2pm and 4-8:30pm
Saturday | 8:30-2pm
Sunday | Closed

Kids Zone

Mon-Thur | 9am-Noon and 5-8pm
Fridays | 9am-Noon
Saturdays | 9am-Noon
Sunday | Closed

Top »

What doctors are in the YMCA, and do they accept walk-ins?

Avon Family Health is on the second floor. The providers here specialize in family practice. Hours are 7 a.m. to 7 p.m. weekdays. Call (317) 271-6363.

Hendricks Orthopedics & Sports Medicine specializes in sports medicine care. Hours are 8 a.m. to 5 p.m. weekdays. Call (317) 718-4263. Top »

How do I use the medical services at the YMCA?

You don't have to be a YMCA member to use the medical services. We accept referrals from ANY doctor for lab tests, x-rays, physical therapy, cardiac rehab or nutrition counseling. The process to get started is simple. Appointments are not required for lab and x-ray, so you can just bring your doctor's order with you when you come. For other medical services, your doctor's office can just fax the order. If you don't have a referral and would like help arranging one, we are happy to assist you. Top »

Cardiac Rehab

Fax orders to (317) 745-8685.
Call (317) 745-3580 for referral help.

Clinical Health Management

No referral needed.
Call (317) 718-2956 to schedule.

Lab / X-Ray

Fax orders to (317) 272-7951.
Call (317) 718-8600 with questions.

Nutrition Services

Fax orders to (317) 272-7952.
Call (317) 718-8542 for referral help.

Physical / Occupational Therapy

Fax orders to (317) 272-4190.
Call (317) 272-4186 for referral help.

The YMCA staff mentioned I get two free dietitian appointments with my membership. What exactly does a dietitian do and how can I get started?

Our registered dietitians are health care professionals with extensive nutrition education and expertise. They work closely with you and your doctor to help you meet your health goals, whether that is losing weight, lowering your heart disease risk, or just improving your overall health. Primarily, they focus on teaching patients how to gain better health through optimal nutrition. Here's how to use your free visits: go to the main desk and ask to speak with a wellness coach on the YMCA staff. The wellness coach can check for available dietitian appointments and get you scheduled. Top »

What does a clinical health nurse do, and who should sign up for clinical health management services?

Clinical health nurses are registered nurses that work with you to create a personal wellness plan - and give you support and accountability to help you succeed. Signing up for a consultation with a clinical health nurse is recommended if you have been diagnosed with high blood pressure, elevated cholesterol levels, or a chronic disease like diabetes. You also may benefit if your doctor has prescribed healthy lifestyle changes such as weight loss. Coaching sessions are about 30 minutes and can be done in person or even over the phone. A physician's order is not required. Call (317) 718-2956 to schedule. There is no cost for this service. Top »

When are the medical services open?

Cardiac Rehab

Weekdays | 7 am-7 p.m.

Clinical Health Management

By appointment (phone or in person)


Weekdays | 8 a.m.-5 p.m. (closed 12:30 to 1 p.m.)

Nutrition Services

Monday | 11:30 a.m.-8 p.m.
Tuesday | 2-6 p.m.
Thursday | 8:30 a.m.-5 p.m.

Physical/Occupational Therapy

Monday-Thursday | 7:30 a.m.-6:30 p.m.
Friday | 7:30 a.m.-5 p.m.

Top »

Can I still register for the hospital's health classes at the YMCA even if I am not a member?

Yes! You don't have to be a YMCA member to participate in the hospital's nutrition and wellness classes held at the YMCA. And don't forget, the hospital also offers a variety of free or low-cost health and fitness opportunities at our Danville and Plainfield campuses. Go to to see a full listing of upcoming programs. Click on the class or program you are interested in, and the description will include the location, dates, times and other helpful information. Top »

Are the second-floor conference rooms available for community groups?

Not at this time, but plans are to provide availability in the future. Top »

Is the Silver Sneakers Program available?

Yes it is accepted. Top »

I am interested in renting retail space at the YMCA or purchasing land at Satori Pointe. Who do I contact?

Call Summit Realty Group at (317) 713-2100 or visit Top »

Are the outdoor trails open to the public?

The outdoor trails are a part of the Town of Avon park system and can be used by the public from dusk until dawn. Walking, running, and non-motorized vehicles are welcome. There are many trails ranging from 0.06 miles to 1.44 miles and the property perimeter trail totals 3.2 miles. Pets are permitted but must be leashed. Owners are responsible for cleaning up pet messes. Pet waste pick-up stations are available. Top »

Can YMCA members use other facilities?

Your membership includes access to all of the YMCA's of Greater Indianapolis. Also, most facilities across the country participate in the AWAY program (Always Welcome at Any Y), which allows you to access their facility for free or a reduced rate. Top »

Will the YMCA Before and After School Care move to the YMCA?

No, the YMCA Before and After School programs will remain at the schools. Top »

Contact Us

General Info

(317) 273-9622 (YMCA)

Hendricks Regional Health
(317) 745-3627 (DOCS)


Avon Family Health
(317) 271-6363

Sports Medicine
(317) 718-4263 (GAME)

Medical Services

Cardiac Rehabilitation
(317) 272-7950

(317) 718-8600

Nutrition Services
(317) 718-8542

Physical/Occupational Therapy
(317) 272-4186

(317) 718-8600