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Safety Plan

Your Safety is Our Top Priority

Nothing is more important to our team than the health and safety of you and your family. That’s why we’re continuing to implement our safety plan and take extensive measures to ensure our facilities are always an extraordinarily safe place to receive care.  

Here’s an update about what we’re doing to keep you safe:


For everyone’s protection, we ask all of our associates, patients and visitors to wear a mask while in our facilities. This is an important step, because wearing masks helps control the spread of harmful viruses and diseases. Please feel free to bring your own mask — or we’re happy to provide you with one you can wear and take home.

Patient Screenings and Safety Precautions

  • We are screening every patient before their visit.
  • As part of our Safety Passport program, every individual entering our facilities will be screened for COVID-19. Once screened, a passport, sticker or wristband will be provided.
  • We are conducting screenings/checking temperatures of our staff daily for fever or other signs and symptoms of illness in accordance with CDC guidelines.
  • We are offering virtual check-in for patients.
  • We are providing alcohol-based hand sanitizer at all points of care.

Visitor Guidelines

Our visitor guidelines include the following:

One visitor (18 and older) will be welcomed per patient. Visitors must:

  • Screen negative for COVID-19 and follow all COVID-19 protocols during their visit
  • Wear a visitor tag that is always visible
  • Wear a hospital-provided mask at all times, including in the patient’s room

Visitors may leave the unit once per day throughout the patient’s stay to go to the Copper Grill or Gift Shop.

Visitors will be allowed for COVID-positive patients under specific parameters. Please speak with your Care Team for details related to your visitation. 

Exceptions will be considered in the following areas where a patient may receive two designated visitors (one visitor at a time):

  • End-of-life care
  • Pediatric and OB patients
  • Patients who require assistance for mobility, cognitive impairments or safety concerns
  • Patients who undergo a procedure or are administered medication requiring a visitor for safe transportation home
  • When needed, one language interpreter per patient along with one visitor

Social Distancing

Practicing social distancing is one of the best ways to help ensure the health and safety of everyone at our hospital. That’s why we’ll take you directly to the exam room whenever possible at your next appointment to avoid waiting areas. We're also spacing appointments appropriately to make sure you're able to see your provider upon arrival. If you do need to sit in a waiting area, we have rearranged seating and placed signs blocking off chairs to ensure individuals are sitting six feet apart. Additionally, we are implementing floor decals throughout our facilities encouraging social distancing.

Cleaning and Sanitizing

Our cleaning practices are extraordinarily thorough because we understand how important they are to you and your family’s good health. The Hendricks Support Services team is busy cleaning and sanitizing waiting rooms, exam rooms, public spaces, restrooms and many other areas throughout our facilities every day. In addition, we are using Clorox® electrostatic disinfectant sprayers in our offices and facilities. We take this commitment to cleanliness very seriously and disinfect areas multiple times per day, so chances are good you’ll see us cleaning and sanitizing on your next visit.

To learn more about scheduling a same-day in-person or virtual appointment — and all the ways you can connect with our care — be sure to visit