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Volunteer Orientation

Please answer all questions, and click "submit" at the end of the review.
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1. Name one reason that health care facilities are hazardous places.
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2. Your response to a Code Red will be PASS.

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3. Proper response to a fire is RACE protocol: Rescue, Alert, Confine and E______. What does the E represent?
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4. Code Black represents what kind of emergency?





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5. Threatening behavior in the workplace requires you to: (Check all that apply)





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6. What is the name of the document on which you would find hazardous chemical information?
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7. What does the “S” in the Hospitality and Courtesy Rules stand for?
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8. As a volunteer, if you overhear patient information, it is OK to repeat to others.

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9. HIPAA (Health Insurance Portability & Accountability Act) protects what kind of information about a patient (check all that apply)?





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10. There are two types of advance directives. What are they?
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11. Name one reason why a STOP sign may be on a patient’s door.
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12. The four methods of infection include: (Check all that apply)





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13. The “O” in the Hospitality & Courtesy Rules means “ONLY” help those who ask.

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14. Name two risk factors for heart disease.
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15. Infection by contact refers to passing from one to another through inhaled droplets

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16. What is the consequence of violation of patient confidentiality?
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17. Tuberculosis transmission can occur by: (Check all that apply)





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18. List two symptoms of ACS
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19. What is the vision for Hendricks Regional Health?
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20. Volunteers can help by handling sharps containers.

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21. Name two of the four types of PPE.
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22. Your OSHA Category for your volunteer opportunity refers to the likelihood that you will come in contact with blood and bodily fluids.

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23. If you encounter someone who is unresponsive, you should call an Adult Cardiac Fast Team.

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24. The HRH Standards of Excellence incorporates the use of the FISH! Philosophy. Those elements include: Make Their Day, Choose Your Attitude, Be Obvious and Play

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